A sewer lateral line is a privately-owned pipeline connecting a property to the MSD sewer main. This exterior line is the responsibility of the property owner to maintain and repair. These lines are subject to blockages and decay due to age, ground shifting, root invasion, fluctuating temperatures and more. Homeowners can spend hundreds to thousands of dollars in order to repair a broken or leaking sewer line on their property.

In an effort to help alleviate these unexpected costs, in February 2018 the City of Town and Country's Board of Aldermen partnered with Service Line Warranties of America (SLWA) for a voluntary service line repair program which will provide coverage for outside sewer/septic lines, up to $8,500 per incident, with no deductibles. SLWA administers the program by dispatching a qualified locally licensed plumber and pays the bill directly. This optional program provides coverage 24 hours a day, 365 days a year, with a 24/7 emergency repair service hotline for $8.25 per month or $99 per year.

For more information regarding this optional program or to enroll, visit www.slwofa.com or call 1-844-257-8795.

Service Line Program Highlights