Commend an Officer

There are several ways in which you can make the Police Department aware when an employee has done particularly well in performing his or her job.

You may appear in person at the Town & Country Police Department, call, email or mail a brief letter to:

Chief James Cavins
1011 Municipal Center Drive
Town & Country, MO 63131

Please describe the incident and the actions you think were exceptional. If you don't know the officer's name, please include information such as the type of incident, date, time, and location. The Chief will notify our employees of all messages received commending their actions and, where appropriate, may award additional recognition for the employee's actions.

Complain on an Officer

The Officers of the Town and Country Police Department strive to be professional and courteous in all their interactions with the public. It is understandable that on occasion there may be occurrences where expectations were not met and a citizen wishes to make a complaint.

If you have a complaint about an officer’s actions we encourage you to let us know. There are several avenues available for you to lodge your complaint. You may appear in person at the Town and Country Police Department, call, email, complete this form or mail a letter to:

Chief James Cavins
1011 Municipal Center Drive
Town & Country, MO 63131

Please describe the incident and the actions you think were inappropriate. If you don't know the officer's name, please include information such as the type of incident, date, time, and location. Please be as specific as possible when presenting information